Where we work

Service areas: Ottawa and Gatineau

One mobile team, both sides of the river, in English and French. We don't have neighbourhood offices; each page below explains what's specific about appliance work in that area and how to book.

Our service area

Map shows the area we serve. RepairWell is a mobile service: the technician comes to you, and there is no showroom or drop-off counter.

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Ottawa, Ontario

  • Ottawa (central)
    Centretown, the Glebe, Westboro and Vanier: apartments, condos and houses built before 1960.
  • Downtown Ottawa
    The core, ByWard Market, Lowertown and Sandy Hill: condo towers, walk-ups and businesses.
  • Centretown
    Ottawa's densest neighbourhood: condos north of Cooper, flats in older houses, stacked laundry.
  • The Glebe
    Pre-1914 houses, many subdivided; basement laundry and long dryer vents.
  • Nepean
    Mid-century bungalows and split-levels, 1970s and 1980s townhouses, Centrepointe.
  • Kanata
    Homes from the 1970s on, many with upstairs laundry; very soft city water.
  • Stittsville
    Mostly 1990s-onward houses, many with builder-installed laundry pairs now 10 to 15 years old.
  • Barrhaven
    1960s bungalows to new builds with wall ovens and induction or glass cooktops.
  • Orléans
    Post-1970 suburbs in a historically Franco-Ontarian community; service in French or English.
  • Gloucester
    Three housing generations, from 1960s basement laundry to Findlay Creek's upstairs laundry; wells in the rural south-east.
  • Manotick and Riverside South
    Riverside South's 2000s subdivisions and Manotick's village homes; private wells outside the serviced area.
  • Rural Ottawa (Carp, Richmond, Greely, Navan, Cumberland)
    Carp, Richmond, Greely, Navan and Cumberland: rural and village homes; travel fee beyond 35 km quoted before booking.
  • Kemptville
    About 55 km south on Highway 416; town on municipal wells, rural North Grenville on private wells.
  • Carleton Place
    About 55 km west on Highway 7; Canada's fastest-growing municipality in 2021, heritage stone homes and new subdivisions.

Gatineau, Québec

  • Gatineau (secteur Gatineau)
    Post-war bungalows, duplexes and plexes, then 1980s to 2010s subdivisions.
  • Hull
    Plexes and rowhouses, downtown apartments, and the Plateau's 1990s and 2000s homes.
  • Aylmer
    Heritage homes in Vieux-Aylmer to post-2002 subdivisions; the largest English-speaking share in Gatineau.
  • Buckingham and Masson-Angers
    About 30 km from downtown Ottawa; old town cores, newer subdivisions and private wells.
  • Chelsea and Cantley
    Rural lots beside Gatineau Park, private wells and septic, secondary freezers.

Service en français : page en français.

York Region, Ontario

A RepairWell technician based in York Region repairs and installs electric home appliances everywhere within 40 km of Aurora. Pricing differs from Ottawa: $89 + tax diagnostic ($129 + tax for high-end brands), with the repair priced separately. Call or text (647) 803-6858, or use the call-back form on each page.

Everywhere within 40 km of Aurora

  • Aurora
  • Newmarket
  • Richmond Hill: Lake Wilcox, Oak Ridges, Temperanceville, Gormley, Richmond Hill
  • King Township: Snowball, Kettleby, King City, Ansnorveldt (Holland Marsh), Strange, Pottageville, Laskay, Schomberg, Lloydtown, Nobleton
  • Whitchurch-Stouffville: Vandorf, Pleasantville, Ballantrae, Musselman's Lake, Ringwood, Stouffville
  • East Gwillimbury: Holland Landing, Sharon, Queensville, Mount Albert
  • Markham: Victoria Square, Cachet, Mount Joy, Unionville, Markham, Cornell, Locust Hill, Box Grove
  • Vaughan: Maple, Concord, Kleinburg, Pine Grove, Woodbridge
  • Thornhill (Markham and Vaughan)
  • Bradford West Gwillimbury: Bradford, Bond Head
  • Georgina: Keswick, Sutton, Jackson's Point, Pefferlaw
  • Uxbridge: Goodwood, Zephyr, Uxbridge, Sandford, Udora
  • Innisfil: Cookstown, Gilford, Lefroy, Alcona, Stroud
  • New Tecumseth: Tottenham, Beeton, Alliston
  • Caledon: Bolton, Palgrave, Caledon East, Caledon Village
  • Pickering (north): Claremont

How a visit works on either side of the river

Booking, pricing and the written finding are identical in Ontario and Quebec: the same $89 + tax diagnostic, waived when you proceed with the repair, and the same warranty (90 days on parts replaced; labour coverage depends on the work done). What differs is local: water hardness (very soft city water in Ottawa, well water in rural Gatineau, Chelsea, Cantley and parts of Gloucester and Manotick), housing age, and where the laundry sits. Each area page covers those details and links to the problem guides most relevant to its housing.

Gas work (burners, igniters, valves and gas connections) is done by RepairWell's own licensed gas technicians or a registered gas contractor we work with, depending on the job, for residential gas appliances and commercial gas equipment in Ontario and Quebec. This is the same in both provinces; any new wiring or plumbing needs a licensed trade, and the written finding says so when it does.

Travel and the diagnostic fee

The $89 + tax diagnostic covers travel within the communities above. An extra travel fee applies beyond 35 km, quoted before booking. Not sure whether your address is covered? Enter your postal code in the booking form or call, and we'll confirm before anything is booked.

Book in your area

Tell us your postal code and the symptom.

Pick a preferred day and arrival window online; we confirm by email once a technician is assigned.

  • $89 + tax diagnostic$129 + tax for gas or commercial appliances and for Thermador, Miele, Viking, Wolf or Fisher & Paykel; waived when you proceed with the repair
  • Written finding on every visitCause, price and our repair-or-replace verdict
  • 90-day warrantyOn parts replaced; labour depends on the work done