Businesses and buildings

Commercial appliance repair

We repair all types of commercial appliances, gas or electric, including commercial kitchen equipment, refrigeration, laundry and dishwashing equipment, for restaurants, cafés, laundromats, offices and building common rooms. Same written finding, same quote-before-work rule. Diagnostic: $129 + tax, waived when you proceed with the repair.

Equipment repair pages

Refrigeration

Commercial refrigerators and freezers, under-counter and beverage coolers, and ice makers in restaurants, cafés, offices and convenience stores. We diagnose sealed-system faults; refrigerant work is done for us by a certified refrigeration technician.

Cooking equipment, including gas

Ranges, ovens, cooktops, fryers, griddles, steamers and other cooking equipment in restaurant, café and office kitchens. Gas work (burners, igniters, valves and gas connections) is done by licensed gas technicians, for commercial gas equipment in Ontario and Quebec. See gas appliance repair. See commercial kitchen equipment repair for the full list.

Laundry

Commercial and multi-housing washers and dryers in laundromats, condo and apartment laundry rooms, and businesses that wash their own linens. Tell us whether the machines are coin- or card-operated when you call.

Dishwashing

Dishwashers in staff rooms, clinics, offices and shared kitchens. Commercial dish machines too: tell us the brand and model when you call so the technician comes prepared.

Staff rooms and offices

Fridges, dishwashers, microwaves and ranges in offices, condo party rooms, clinics and shared kitchens: the same appliances we repair in homes, used harder.

Before the visit

Tell us the equipment type, the brand and the model number when you call or book, so the technician knows what to expect and can bring the likely parts.

What to have ready

  • The equipment type and brand
  • A photo of the model and serial plate
  • Any error code on the display
  • Where the equipment is, and how the technician gets to it (loading door, kitchen access, opening hours)

How commercial visits work

  • Diagnostic visit: $129 + tax, waived when you proceed with the repair. You get the written finding and the quote before any work.
  • Same-day visits are available when a technician has an open window. Call and we'll tell you straight away whether we can come today.
  • Invoices for your records: each invoice lists the equipment and its serial number, so repair history stays with the unit.
  • Several units or sites: tell us when you call and we'll plan one visit where we can.
  • Warranty: 90 days on parts replaced; labour coverage depends on the work done, as for home repairs.

How quotes and approvals work

  1. The technician diagnoses the equipment and gives you a written finding: what failed, why, and the price to repair it.
  2. You, or the person you name, approve the price. Nothing is repaired before that.
  3. When a regular repair is approved, the $129 + tax diagnostic is waived. Emergency repairs are quoted on site in the same way.

Hours and emergencies

Call, text or book 7 days a week, 6 am–midnight. RepairWell is not a 24/7 service. Emergency service runs 6 pm to midnight: a $169 + tax emergency call within 35 km; beyond 35 km an extra travel fee is quoted from your address. Emergency repairs are quoted on site and cost more than regular repairs. If you smell gas, leave the building and call 911 or your gas utility from outside first.

Questions

Do you repair commercial gas equipment?

Yes. Licensed gas technicians (our own or a registered gas contractor we work with) repair commercial gas equipment, as well as residential gas appliances, in Ottawa and Gatineau (Ontario and Quebec). Tell us the equipment, brand and model when you call and we confirm before anyone drives out whether it is equipment we service. If you smell gas, leave the building and call 911 or your gas utility from outside first.

What does a commercial visit cost?

The commercial diagnostic is $129 + tax for any commercial appliance, gas or electric, including commercial kitchen equipment. It is waived when you proceed with the repair. You get a written finding and the repair price before any work starts.

Do you offer emergency service for businesses?

Emergency service runs 6 pm to midnight: a $169 + tax emergency call within 35 km; beyond 35 km an extra travel fee is quoted from your address. Emergency repairs are quoted on site and cost more than regular repairs. We are not a 24/7 service.

Who approves the repair?

The person who booked, or whoever you name when you call. The technician explains the finding and the written price first; nothing is repaired until it is approved.

Can you look at several units in one visit?

Tell us when you call how many units or sites there are, and we plan one visit where we can. Each unit gets its own line on the written finding and invoice.

Managing rental units or a condominium? The property-manager page covers written findings and quotes before any work.

Equipment down?

Call us with the equipment type and the symptom. We'll tell you on the phone whether it's something we handle and when we can be there.

Pick a day and arrival window online; a “Request received” email arrives right away, and we confirm once a technician is assigned.