Commercial range, griddle and char-broiler repair in Ottawa and Gatineau
We repair restaurant ranges and hot tops, wok ranges, induction and electric cooktops, flat-top griddles, char-broilers, salamanders and cheese-melters, gas or electric. Diagnostic: $129 + tax, waived when you proceed with the repair.
On a cooking line, a burner that won't light or a griddle that won't hold temperature slows every order. Most range and griddle repairs are about ignition and control: pilots, thermocouples, burner valves, griddle thermostats, igniters and the safety valve that shuts gas off when the flame goes out.
Gas work (burners, pilots, igniters, valves, thermocouples and gas connections) is done by RepairWell's own licensed gas technicians or a registered gas contractor we work with, depending on the job. Electric and induction units are repaired by our technicians. You get the finding and price in writing first.
Equipment we repair
- Restaurant ranges and hot tops. Open burners, French tops and hot tops, with or without an oven below.
- Wok ranges. High-output burners, air shutters, pilots and valves.
- Griddles and flat tops. Manual and thermostatic gas griddles, electric griddles.
- Char-broilers. Radiant and lava-rock broilers, burners and pilots.
- Salamanders and cheese-melters. Infrared burners, elements, controls and racks.
- Induction and electric cooktops. Induction generators, coils, elements and controls.
Problems we fix, and what can cause them
These are possibilities, not a diagnosis. The technician confirms the cause on site and writes it down before any repair.
| Symptom | Possible causes |
|---|---|
| Burner won't light or goes out | Pilot, thermocouple, igniter, burner valve, blocked ports (gas technician work). |
| Pilot won't stay lit | Thermocouple or thermopile, pilot assembly, safety valve. |
| Griddle not holding temperature | Griddle thermostat, thermocouple, burner, or an element on electric griddles. |
| Uneven heat across the griddle | One burner or element weak, thermostat out of calibration, warped plate. |
| Yellow, lifting or noisy flames | Air shutter adjustment, blocked burner ports, wrong orifice (gas technician work). |
| Knob or valve stiff or leaking | Burner valve worn; never force it, call for a gas technician. |
| Induction or electric unit not heating | Element, induction generator or coil, control or high limit. |
Parts we test and replace
- pilots, thermocouples and thermopiles
- burner valves and safety valves (gas technicians)
- burners, orifices and air shutters
- griddle thermostats and controls
- igniters and spark modules
- elements and high limits
- induction generators and coils
- knobs, grates and plates
Repairs a technician may recommend
- Replace a thermocouple or pilot assembly
- Replace a burner valve or safety valve (gas technicians)
- Clean burners and adjust air and flame (gas technicians)
- Replace or calibrate a griddle thermostat
- Replace an element or high limit
- Replace an igniter or spark module
- Repair an induction generator or coil
Gas work (burners, pilots, igniters, valves, thermocouples and gas connections) is done by RepairWell's own licensed gas technicians or a registered gas contractor we work with, depending on the job. See gas appliance repair. If you smell gas, leave the building and call 911 or your gas utility from outside first.
Safe checks before you call
- Note which burners or zones are affected and since when
- Check that grease or boil-over has not blocked a burner you can see, without removing anything
- For electric units, check the breaker
- Note any error code on induction units
Stop using it if
- Any smell of gas: leave the building and call 911 or your gas utility from outside first
- A burner valve that is stiff, leaking or will not shut off
- Flames rolling out from under grates or at the controls
Never work on gas lines, wiring or refrigerant yourself.
What to expect at the visit
The technician checks ignition, flame and valves burner by burner, then thermostats and controls with the equipment running. Gas-side work is done by licensed gas technicians, and gas connections are tested for leaks after any work. You get the written finding and price before any repair.
Repair or replace?
Pilots, thermocouples, valves, thermostats and igniters are inexpensive parts and nearly always worth replacing. A cracked or badly warped griddle plate or a corroded range body are the cases to weigh, and the finding says so.
What moves the price
- Diagnostic: $129 + tax, waived when you proceed with the repair. Written finding and quote before any work.
- Number of burners or zones affected
- Valve or thermostat versus thermocouple
- Gas-side work by licensed gas technicians
- Induction generator versus element
Warranty: 90 days on parts replaced; labour coverage depends on the work done. Emergency service runs 6 pm to midnight: a $169 + tax emergency call within 35 km; beyond 35 km extra travel is quoted from your address. Emergency repairs are quoted on site and cost more than regular repairs.
Questions
Do you work on gas ranges and griddles?
Yes. Gas work (burners, pilots, igniters, valves, thermocouples and gas connections) is done by RepairWell's own licensed gas technicians or a registered gas contractor we work with, depending on the job.
Can you adjust burners that run yellow or noisy?
Yes. Flame and air adjustment is gas work and is done by licensed gas technicians; they check for leaks afterwards.
Do you install new ranges?
We repair commercial cooking equipment. Gas connections for any installation are made by licensed gas technicians only.
What does the visit cost?
The diagnostic is $129 + tax, waived when you proceed with the repair.
Related commercial repairs
Equipment down?
Call with the equipment type and the symptom, or book online. You get a written finding and the price before any repair.
Pick a preferred day and arrival window online; we confirm by email once a technician is assigned.
- $129 + tax diagnosticAny commercial appliance, gas or electric; waived when you proceed with the repair
- Written finding on every visitCause, price and our repair-or-replace verdict
- 90-day warrantyOn parts replaced; labour depends on the work done