Appliance problems, properly diagnosed
Refrigerators, washers, dryers, dishwashers, ovens and ranges repaired in your home, anywhere in Ottawa and Gatineau (commercial appliances too). Every visit ends with a written finding: what failed, what it costs to fix, and whether we'd fix it.
Same-day service available when a technician is free. Pick a preferred day and arrival window online; we confirm by email once a technician is assigned.
Called to perform fridge repair. The technician was professional and honest. Unfortunately the broken part was discontinued, but the technician did everything that was possible and clearly communicated the issue and possible next steps. I was charged for diagnostics as agreed previously.
Excellent service. Fast, efficient and professional.
Great service! They were friendly, professional, and fixed the dishwasher efficiently. Everything went smoothly, and I’m really happy with the service. Would definitely recommend them!
We strongly recommend their service … the person who repaired our dishwasher for very affordable price and came on time! Their fee for diagnosis and repair is unmatched! Thanks
Excellent service, quick response to my oven repair issue, and very competitive pricing! Wonderful to deal with. Highly recommend Repairwell and will definitely recommend them to my friends.
5 star service ! Wonderful company .
Thank you very much for your outstanding customer service. I will definitely recommend you to somebody else out of all the services I could’ve gone to. I do not regret one bit of choosing this company. Thank you very much until next time!
I had a great experience with them. They knew what I needed and understood my problem. As a result got my dishwasher back to working like a new
I had a wonderful experience with RepairWell when they came to repair our freezer. From start to finish, the service was excellent, and I couldn’t be happier with the results! The team did a fantastic job diagnosing and fixing the problem quickly and efficiently. They were fast, professional, and clearly knew what they were doing.
I had a problem with my washer. The technician was very professional and quickly solved the problem. I am very satisfied with the service. Highly recommend!
Had a really good experience with RepairWell. They were quick to respond, reliable, and very helpful. Everything was explained clearly, and I felt like they were honest and straightforward throughout the whole process. It’s nice to deal with a company you can actually trust. I’m very happy with the service and would definitely recommend to anyone who needs.
Repairwell stands out for its exceptional service. Their team consists of dedicated, experienced, and highly competent professionals who know exactly what they are doing.
The Best in town.
Affordable and timely. Thank you!
Real reviews, written by customers on the platform linked. We never write or buy reviews. Read all our reviews on Google
Choose the appliance, then the symptom: each guide has safe checks to try before you book.
Fridge & freezer
Washer
Dryer
Dishwasher
Oven & range
Cooktop, microwave, hood
We find the problem, put it in writing and give you the price. You decide. No mystery repairs.
Pick the appliance, the symptom, the day and an arrival window. A “Request received” email arrives right away; we confirm once a technician is assigned.
The technician confirms the symptom with you, inspects the appliance and finds the cause. That is what the diagnostic covers: $89 + tax for an electric home appliance, $129 + tax for a gas home appliance or any commercial appliance.
One-page finding: cause, fix, parts, labour, total, and our honest verdict.
Approve the quote and the diagnostic disappears into the repair. Decline, or hear "replace it", and the diagnostic is all you pay.
Fixed and tested with you, on the spot when the part is on the truck. 90-day warranty on parts replaced; labour coverage depends on the work done.
Every visit produces this one-page finding. It's the same document whether you repair or not, and it's what your warranty refers to.
Real photos from RepairWell jobs, not stock images.
Towels still damp after two cycles. The drum turned, the timer ran, and there was no heat at all. The part that failed was a two-dollar-looking disc. The reason it failed was a metre of crushed foil duct.
Read the storyA dead display is easy to blame on the control board. Sometimes the board is guilty. Sometimes it is a connector, a harness or a part the board is simply reporting on. The bench is where we find out.
Read the storyTwo elements glowing properly, one with a dark stripe through it, and one that did nothing at all. The green notes on the glass are how we keep track during testing.
Read the storyThere is no percentage rule that fits every appliance. The written finding gives you the numbers to decide with: the all-in repair price, the condition of the rest of the machine, and whether the parts are still made. RepairWell doesn't sell new appliances, so there's no reason for us to push you either way.
What will it cost?
Fridge · Washer · Dryer · Dishwasher · Oven & stove repair cost guides
Something urgent?
Independent service; manufacturer names and logos identify the brands we service and imply no affiliation.
One mobile team, in English and French. We don't have neighbourhood offices; each area page explains what's specific about appliance work there.
One call from you. We send you the written finding and quote before any work, and you approve the repair.
Property-manager serviceDishwasher, washer and dryer, refrigerator water-line and range installation where existing connections are in place, plus care guides that prevent the failures we see most. $189 per appliance where the existing connections are in place and correct; anything extra is quoted before we start.
Installation & maintenanceA technician visit, a full inspection, and a written finding: what failed, why, what it costs to fix, and whether we recommend repairing it. The diagnostic is $89 + tax for an electric home appliance and $129 + tax for a gas home appliance or any commercial appliance. If you go ahead with the repair, it is waived and you pay only the quoted repair.
We tell you, in writing, and the diagnostic is all you pay. RepairWell doesn't sell new appliances, so there's no reason for us to push you either way.
Yes. Ottawa and Gatineau, including Hull, Aylmer, Buckingham, Chelsea and Cantley, in English and French. See service areas.
Often, yes. We offer same-day service when a technician has an open window. The booking form shows today when a window is still open; if it isn't, call or text (613) 880-3013 and we'll tell you straight away whether we can come today. How same-day works.
Yes. Licensed gas technicians (our own or a registered gas contractor we work with) repair residential gas ranges, ovens, cooktops and dryers, and commercial gas equipment, in Ottawa and Gatineau. If you smell gas, leave the building and call 911 or your gas utility from outside first.
Not yet. Sending the form is a request for the day and arrival window you pick, and you get a “Request received” email right away. Your appointment is confirmed once a technician is assigned, and you get a confirmation email then. If that time isn't available, we call or text you with the closest option.
Tell us what the appliance is doing. We'll confirm a time, show up, and put the answer in writing.
Pick a preferred day and arrival window online; we confirm by email once a technician is assigned.
