Dryer · problem guide

Dryer not starting

Short answer

Start by sorting the symptom.

Soon A dryer that won't start may be only an inconvenience, but if it stopped after running very hot, or you see scorch marks on the cord or door switch, treat it as a safety problem.

Dryer heater housing with a thermal cut-off and its wiring
Real RepairWell job · A dryer's heater housing and thermal cut-off, a common no-heat cause.
Quick answer

What this symptom usually means

Start by sorting the symptom. A dryer that is completely dead, with no display and no drum light, points to power. Whirlpool says electric dryers use two household fuses or breakers (one double breaker) and gas dryers one, and that an electric dryer needs a 240-volt supply. LG suggests opening the door: if the drum light comes on but the dryer won't power up, it needs repair; if the light stays off, check the cord and breaker first. With a live display, manufacturers point first to settings and safety interlocks. Manufacturers list a Start button that must be held for two to five seconds, a door that looks shut but isn't latched, a control or child lock, a cycle set to an option that doesn't start the drum, or an error code on the display.

Past those checks, the possibilities move inside the dryer. Maytag says the thermal fuse is a safety part that blows and cuts power to the motor if the dryer overheats, and that it can't be reset, only replaced. A blown fuse also means something made the dryer overheat, and restricted airflow is one possibility, so it's worth reading dryer overheating too. Maytag also lists a faulty door switch, start switch or drive motor. Whirlpool mentions a control-board fault. If the motor runs or hums but the drum doesn't turn, that is a different problem: see dryer drum not turning.

Stop and call if: Scorch marks, melting or a burning smell at the cord, outlet or door switch; A breaker that trips again after reset; A gas smell near a gas dryer: leave the building and call for help from outside.
Safe to try first

Checks you can do yourself

  1. Breakers or fusesCheck the dryer's breaker. For an electric dryer, make sure both halves of the double breaker are on; turn it fully off and back on. If your home has a fuse panel, check whether a fuse has blown, as Whirlpool advises, and call an electrician if you are unsure or it blows again. If it trips again, stop and call an electrician.
  2. Plug and cordMake sure the plug is pushed fully into the outlet. With the dryer unplugged, look at the cord where it enters the back. If it's scorched, melted or loose, don't use the dryer.
  3. Door latchedPush the door firmly until it clicks. Whirlpool says some models have an upper and a lower latch that must both engage, and that clothing caught in the door can stop it closing.
  4. Hold StartPress and hold Start for two to five seconds, as Whirlpool and Maytag advise. On touch panels, use a dry fingertip, not a nail, and wipe any moisture off the panel.
  5. Control or child lockIf a lock icon is lit, turn it off as your manual shows. Samsung says Child Lock disables most buttons; Whirlpool says holding Cycle Signal for three seconds clears Controls Locked on most of its models.
  6. Reset and testUnplug the dryer, or switch off the breaker, for about a minute, then try again. Samsung suggests choosing Time Dry and checking the timer counts down; if it counts down but the drum doesn't turn, the cycle has started and service is needed.
  7. Filters and water tank (heat-pump or condenser models)Make sure the lint filters are clean and properly seated, and the water container is emptied and pushed fully home.

Nothing above involves gas, wiring, refrigerant or removing panels.

Most likely causes

What you notice, and what it can point to

Listed in no particular order. They help you describe the problem; only an inspection confirms the fault.

You notice

Completely dead: no display, no drum light

Could point to: Breaker or fuse, plug not seated, cord fault, or no supply

Next step: Check the breaker and plug; call an electrician if it trips again

You notice

Drum light works but the dryer won't power on

Could point to: Internal fault such as control or thermal fuse

Next step: Book a technician, as LG advises

You notice

Display on, Start does nothing, lock icon lit

Could point to: Control or child lock engaged

Next step: Turn the lock off as the manual shows

You notice

Display on, Start does nothing, no lock

Could point to: Door not latched, Start not held long enough, or door switch or start switch fault

Next step: Latch the door, hold Start for 2 to 5 seconds; book if still nothing

You notice

Motor hums or runs but the drum doesn't turn

Could point to: Belt or drum problem, not a start fault

Next step: Stop the cycle; see dryer drum not turning

You notice

Stopped after running very hot and now won't start

Could point to: Thermal fuse may have blown from overheating

Next step: Check the lint screen and vent; book a technician

How it differs by design

  • Electric dryers need a 240-volt supply and use two household fuses or breakers, according to Whirlpool, which says to call an electrician if a fuse or breaker problem continues or if the power cord may be installed incorrectly.
  • Gas dryers use one household fuse or breaker, according to Whirlpool. GE says some of its 2019 and newer dryers must be told whether they are electric or gas (a setting of 1 or 2) and won't run until it's set.
  • Compact heat-pump and condenser dryers have extra start conditions. Whirlpool says its compact heat-pump dryer won't start if the bottom filter isn't installed properly, and stops if its water reservoir fills because the tank isn't seated or the drain hose is kinked.
On the visit

What our technician checks

These need panels off, live electrical tests or a licensed trade, so they are left to the technician:

  • Removing the terminal-block cover or any panel
  • Testing the thermal fuse, door switch, start switch, motor or control
  • Anything on the burner, igniter or gas valve of a gas dryer (a certified gas contractor)
  • Installing a new outlet or circuit (a licensed electrician)
The visit
$89

Waived when you go ahead with the repair. You get the cause, the price and our repair-or-replace verdict in writing before any work.

Common parts involved

Repairs a technician may recommend

After inspection, not from the symptom alone.

Repair

Thermal fuse replacement

When the fuse has blown. Maytag says it can't be reset. The technician also checks the vent and airflow, because a blown fuse points to overheating.

Repair

Door switch replacement

When the dryer doesn't sense the door closed. GE lists a scorched or pushed-in door switch as a reason the dryer won't run.

Repair

Start switch or control board replacement

When power reaches the dryer but pressing Start does nothing. Maytag lists a defective start switch; Whirlpool mentions a control-board fault.

Repair

Drive motor replacement

When the motor won't start. Maytag says a faulty motor can stop the dryer starting, make a loud noise, or stop it mid-cycle. The finding weighs this against the dryer's age.

Repair

Power cord or terminal block replacement

When the cord or its connection at the back is burned or loose. GE says both should be replaced if the terminal wires are burned. RepairWell reconnects like-for-like on the existing circuit; new circuits are electrician's work.

Brand-specific

Brands we see with this problem

Codes, parts and access differ by brand; the brand pages cover where the model label is and what to expect.

Repair or replace

Cost, and whether to fix it

What the repair costs depends on the part, the labour and whether a second visit is needed for an ordered part; the written finding gives the total before any work. Our guides on what drives repair costs, dryer repair costs and repair versus replacement explain how to weigh it.

When to book

Book if the breaker is on, the door is latched, the controls aren't locked and holding Start still does nothing, or if the Samsung-style timer test shows the cycle running without the drum moving. Tell us whether the display lights up, whether the drum light comes on, whether you hear a hum or a click, and whether it's gas or electric. If it stopped after running unusually hot, say so; we'll check the vent as well. The diagnostic is $89 and is waived if you go ahead with the repair. See dryer repair or gas dryer repair for what the visit includes.

Service areas

We handle this across Ottawa and Gatineau

All service areas

Related problems

Questions

Dryer not starting: questions

Why won't my dryer start when the display is on?

Check the settings and the door first. Whirlpool and Maytag say to hold Start for two to five seconds, make sure the door is latched, turn off any control lock and choose a drying cycle. If it still won't start, the door switch, start switch, motor or control may be at fault.

Can I reset a dryer's thermal fuse?

No. Maytag says a thermal fuse can't be reset and must be replaced. It blows because the dryer overheated, so the lint screen and vent need checking as well.

My electric dryer won't run. Could it be the breaker?

It can be. Whirlpool says electric dryers use two household fuses or breakers and that both must be intact or on. Switch the double breaker fully off and back on, and call an electrician if it trips again.

My dryer hums but the drum won't turn. Is that a starting problem?

Not quite. Whirlpool says a motor that runs while the drum doesn't turn may point to the drive belt. See dryer drum not turning, and stop the cycle rather than letting it hum.

Do you work on gas dryers that won't start?

Yes. RepairWell diagnoses gas dryers. Burner, igniter, valve and gas-connection work is done by a certified gas contractor we work with.

Sources

Sources checked 2026-09-24.

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Tell us this symptom and your postal code; it helps us bring the right parts.

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  • $89 diagnosticWaived when you go ahead with the repair
  • Written finding on every visitCause, price and our repair-or-replace verdict
  • 90-day warrantyOn labour and the parts we install