Samsung dryer repair and error codes
RepairWell repairs Samsung electric and gas dryers, including steam and SmartThings models, in Ottawa and Gatineau. We are independent and not authorized by Samsung, so repairs under Samsung's warranty go through Samsung Canada. Otherwise the diagnostic is $89, waived when you go ahead with the repair, and the finding and quote are in writing before work starts.
Samsung groups its dryer codes by what they are about: voltage, stuck buttons, the door, temperature, heating, internal communication and power frequency. Several codes in the same group mean the same thing on different models, which is why Samsung lists them together. Samsung also uses a separate set of codes for the result of its Vent Blockage test, and on many models a Vent Check icon, because a restricted vent is one of the most common reasons a dryer overheats or dries slowly.
RepairWell is an independent repair service and is not affiliated with or authorized by Samsung.
Samsung dryer error codes
The code groups below come from Samsung Canada's dryer error code guide, which Samsung says applies to dryers sold in Canada. The Vent Blockage test steps are from Samsung's U.S. support site. Samsung notes that an upside-down F in a code is meant to be a t, so a code that looks like an upside-down F-S is tS. Codes vary by model; check the user manual for your model number before acting on one.
Some displays are not faults. Samsung describes the Filter reminder as appearing after every load whatever the filter's condition, Child Lock as disabling all buttons except Power and the control knob, and the Smart Care icon as letting you diagnose a code with your phone's camera.
| Code | What Samsung says it means | Checks Samsung lists for owners | When to book | Source |
|---|---|---|---|---|
| Clg, Cl9, Cg or C9 (Vent Blockage test) | Shown after a Vent Blockage test: the vent is clogged and the duct system cannot exhaust properly. |
| Book if the test still reports a blockage after the vent has been cleaned, or the dryer runs hot and slow. | Samsung Canada |
| C80, C8o, C8, C90, C9o | Vent Blockage test results: C80 or C8 means about 80 percent of the vent is clogged; C90 or C9 means over 90 percent. |
| Book if the result does not improve after the vent is cleaned. | Samsung Canada |
| C1, CL1 or Ct (Vent Blockage test) | The test could not run properly: C1 or CL1 means laundry was detected in the drum; Ct means the dryer is below freezing or above 104 °F (40 °C). |
| No booking needed unless the test will not run in normal conditions. | Samsung Canada |
| Vent Check icon | Select models: the dryer has detected an exhaust vent blockage. Samsung says the icon lights at about 60 percent blockage and blinks, for 3 hours after the cycle, above 80 percent. |
| Book if the icon stays on after the vent has been cleaned. | Samsung Canada |
| 9C1, 9E, 2E or 9E1 (voltage) | Abnormal voltage supply to the dryer. Samsung adds that voltage errors may occur if the dryer is used outside the country it was made for. |
| Book if the circuit and cord have been confirmed and the code persists. | Samsung Canada |
| bE, bE2, bC2, 6E, 6E2, 6C2 (jammed button) | A control panel button is stuck or being pressed continuously. |
| Book if a button is damaged or the code comes back. | Samsung Canada |
| dC, dE, dF, do, d0, 1 dC, 1 dF (door) | A problem with the door, its latch, or the sensors that detect whether they are closed. |
| Book if the code persists or there is visible damage to the door or latch. | Samsung Canada |
| tS, t5, tC, tO, t0, tE, tE3, tC5, tCS, 1 tC, 1 tC5, 1 tCS (temperature) | A problem with the temperature or the temperature sensors. Samsung says these are often caused by a clogged lint screen or vent system. |
| Book if the code remains after the lint screen and vent are clean. | Samsung Canada |
| HC, hE, HC4, 1 HC (heating) | The dryer is overheating. Samsung says this is commonly due to a clogged lint screen or vent, and on electric dryers low supply voltage can also cause poor heating. |
| Book if HC returns with a clean vent; stop using the dryer if it smells of burning. | Samsung Canada |
| AC, Et, AE, EEE, AE3, AE4, AE5, E3, 1 AC (communication) | A failure in communication between internal components. |
| Book if the code persists after a restart. | Samsung Canada |
| FC, FE, 1 FC (frequency) | An invalid power source frequency. |
| Book if the code continues. | Samsung Canada |
| dn | A firmware download is in progress. |
| Contact us if dn stays on the display for more than 24 hours. | Samsung Canada |
| 3C, oD, 1 AC7, HC2 and other codes | Samsung groups these as various sensor and component issues. |
| Book if the code recurs; Samsung says recurring errors need professional service. | Samsung Canada |
A code tells you what the control board measured, not which part failed. Tell us the code when you book; it shortens the diagnosis. How to read any error code →
Symptom guides for Samsung dryers
Finding the model and serial number
Samsung Canada says that on front-load dryers the model and serial numbers are usually around the front door: open it and check the frame. If they are not there, look for a label on the back. On a Laundry Hub, the master serial number is on the front under either door, and the washer's and dryer's own serial numbers are read by scanning the QR code on the front.
Samsung suggests taking a photo of the label if it is hard to reach. Send us the model number and say whether the dryer is electric or gas.
What's specific to Samsung dryers
- Clogged vents and heat. Samsung says some of its dryers detect a clogged vent and turn the heater off to prevent heat-related problems, while others keep producing heat and leave the clothes damp. Samsung describes lint in the exhaust as a fire hazard, especially in bends and around the outside vent, and advises rigid venting cleaned once or twice a year. Its U.S. page adds that older models do not reduce heat when the vent is clogged, so a hot dryer with long cycles is the case to take most seriously. See our dryer vent safety guide.
- Sensor Dry and very long cycles. On Sensor Dry, Samsung says the dryer lengthens the cycle while it still detects moisture, and in severe blockages the cycle can run indefinitely because the moist air has nowhere to go. A Time Dry cycle, by contrast, simply ends with damp clothes. Either pattern points to the vent before the heater.
- Vent Blockage test. On models that have it, Samsung's U.S. instructions are to start with an empty, cool drum and a closed door, press Power, then within 5 seconds hold Adjust Time Up and Dry Level until InS or In appears, then hold Start/Pause. The test takes about 2 minutes; 0 or End means the ducts are clear. Button combinations vary, so check your manual.
- Voltage codes and cross-border dryers. Samsung notes voltage errors may occur when a dryer is used outside the country it was intended for. If a dryer was bought outside Canada, tell us when you book.
- Gas models. We diagnose Samsung gas dryers. Burner, igniter, valve and gas-connection work is done by a certified gas contractor we work with, not by our own technicians. If you smell gas, leave the house and call your gas utility from outside.
Recalls and notices
We found no Health Canada recall of Samsung clothes dryers when this page was reviewed in September 2026. We searched the Government of Canada Recalls and safety alerts site and its open-data export, which held records to 24 September 2026. The Samsung listings there cover slide-in electric ranges (2024), certain top-load washers (2016), over-the-range and RV microwave ovens, and phones, not dryers. A keyword search of the whole export for dryers returned hair, pet and grooming dryers, not clothes dryers from any brand.
A recall is a formal safety action published by Health Canada. A service bulletin is a manufacturer's note to technicians, and a complaint is an owner's report; neither is a recall. If you have a safety concern, search recalls-rappels.canada.ca with your model number.
When to book
Book when a heating or temperature code returns after the lint screen and vent are clean, when a door, communication or other code persists after a restart, or when the vent test still shows a blockage after cleaning. Stop using the dryer and book if it smells of burning or runs hot and slow at the same time. Tell us the code exactly as shown (remember an upside-down F is a t), the model number, and whether the dryer is electric or gas. The diagnostic is $89, waived if you go ahead with the repair, with a written finding and quote before any work. If the dryer is under Samsung's warranty, contact Samsung Canada first.
Samsung dryer questions
What does Clg or C80 mean on a Samsung dryer?
They are Vent Blockage test results. Samsung says Clg or Cg means the vent is clogged, C80 about 80 percent clogged and C90 over 90 percent. Clean the lint filter and have the vent cleaned end to end, then run the test again.
My Samsung dryer shows HC. Is it dangerous?
Samsung says HC means the dryer is overheating, commonly from a clogged lint screen or vent. Clean both before using it again. If HC comes back with a clean vent, or you smell burning, stop using the dryer and book a technician.
Why does my Samsung dryer run for hours on Sensor Dry?
Samsung explains that Sensor Dry keeps going while it detects moisture, and with a badly blocked vent the moist air cannot leave, so the cycle can run indefinitely. Check the lint filter and the vent first. If the vent is clear, the heating or sensing side needs a diagnostic.
My Samsung dryer shows a code like an upside-down F. What is it?
Samsung says an upside-down F is meant to be a t, so the code is a temperature code such as tS or tC. Samsung links these to a clogged lint screen or vent. Clean both, and book if the code stays.
Can a voltage code like 9C1 be caused by my house?
Yes. Samsung says 9C1, 9E, 2E and 9E1 indicate abnormal voltage and asks that the dryer be on its own circuit with no extension cord. On an electric dryer, the cord and supply should be checked by the installer or an electrician. If they are fine and the code stays, book a visit.
Are you authorized by Samsung?
No. RepairWell is independent and not authorized by Samsung. We repair out-of-warranty Samsung dryers; warranty work goes through Samsung Canada.
Other brand guides for this appliance
Sources
- Samsung Canada: Common Samsung dryer error codes and their meaning
- Samsung Canada: Understand what the icons on your Samsung dryer display are telling you
- Samsung Canada: Why cleaning or replacing your Samsung dryer vent is important
- Samsung US: Run a Vent Blockage test on your Samsung dryer
- Samsung Canada: Guide to finding the model and serial numbers of your Samsung washer or dryer
- Government of Canada: Recalls and safety alerts (search)
- Government of Canada: Recalls and safety alerts open data (HCRSAMOpenData.csv)
Sources checked 2026-09-24.
Book Samsung dryer repair
Tell us the model number and the code or symptom. We confirm the window before we come.
Online booking is a request. We confirm the appointment by text or phone within 1 business hour.
- $89 diagnosticWaived when you go ahead with the repair
- Written finding on every visitCause, price and our repair-or-replace verdict
- 90-day warrantyOn labour and the parts we install