Problem library

Common appliance problems

65 guides, one per symptom: what it might mean, the checks that are safe to do yourself, the repairs a technician may recommend after inspection, and how urgent it is. None of them pretend to diagnose from a distance.

Browse the guides by appliance below, or book a diagnostic.

All guides by appliance

Symptom not listed?

Describe it in the booking form. The technician will work it out on site and put the finding in writing.

Pick a preferred day and arrival window online; we confirm by email once a technician is assigned.

  • $89 + tax diagnostic$129 + tax for gas or commercial appliances and for Thermador, Miele, Viking, Wolf or Fisher & Paykel; waived when you proceed with the repair
  • Written finding on every visitCause, price and our repair-or-replace verdict
  • 90-day warrantyOn parts replaced; labour depends on the work done