One call from you. We handle the tenant.
You're not in the unit, so you need what we already produce for everyone: the finding in writing. Add tenant scheduling, unit-level invoicing and a quote before any work, and you can approve repairs from your desk.
Repair-or-replace, on paper
Every finding carries our verdict and the reasoning. When a unit's fridge isn't worth another repair, you'll have a document that says so, for your records and your owner.
Tenant coordination
We text the tenant a confirmed window, arrive within it, and tell you if access fails. Tenant contact is used only for that visit. If nobody is at the unit for a confirmed appointment, the $89 diagnostic fee applies for the wasted trip.
Same fee rule
$89 diagnostic, waived with repair, per appliance. [MULTI-UNIT OR PORTFOLIO PRICING TO BE CONFIRMED] No surprises for you or the tenant.
Who this is for
Independent landlords with one unit or fifty; property-management firms in Ottawa and Gatineau; condominium corporations with common-room laundry or shared kitchen equipment; student-housing operators. Commercial equipment is covered on the commercial page.
What we ask of you
A named contact who can approve quotes, the tenant's phone number and consent for us to text them, and any building access notes. That's it.
Set up a property-manager account
Tell us how many units you manage and where. We'll set up billing and a direct line.
Booking online sends a request. We confirm the appointment by text or phone within 1 business hour.