Gatineau side · service area

Appliance repair in Buckingham and Masson-Angers

This page covers Gatineau's two eastern sectors: Buckingham on the rivière du Lièvre, and Masson-Angers, the former villages of Masson and Angers along Route 148 and Autoroute 50. L'Ange-Gardien, Val-des-Monts and Thurso are outside the city and handled case by case. The Gatineau sector is to the west.

Appliance repair in Buckingham and Masson-Angers: what's specific here

Buckingham and Masson-Angers are the farthest parts of Gatineau from Ottawa, about 30 km from downtown, and both were separate towns until the 2002 amalgamation. Buckingham grew up around the Lièvre River, with a century of sawmills, match factories and hydro dams under the Maclaren family; the 2021 Census counted 12,795 people in the sector. Masson (1897) and Angers (1915) were lumber and dairy villages that merged before joining Gatineau, with 12,397 residents at the 2011 count. Growth was slow for decades because of the distance, then picked up after amalgamation and the completion of Autoroute 50.

The housing reflects that: an old town core in Buckingham with 19th and early 20th-century houses and plexes, post-war bungalows, rural lots with garages and secondary freezers, and, since the 2000s, new subdivisions of detached houses and townhomes in Masson-Angers and on the edges of Buckingham. Laundry is often in the basement in the older stock and upstairs in the new. Water for these two sectors comes from the rivière du Lièvre, not the Ottawa River; the City's September 2023 analysis for Buckingham and Masson-Angers reported total hardness of 40 mg/L as CaCO3, soft water. Properties outside the serviced area are on private wells, where hardness and iron vary and can affect dishwashers and washers.

Quebec's Consumer Protection Act applies on this side of the river. For a stove, refrigerator, freezer, dishwasher, washer or dryer, a repairer must give you a written estimate before any repair expected to cost more than $50, and can charge for that estimate only if the price was stated before the work started. That is how we work: our written finding after the $89 diagnostic is the estimate, it names the repair and the total price, and nothing beyond it is done without your say-so. The $89 is waived when you go ahead with the repair. Service is in French or English, your choice.

RepairWell has no office in Buckingham or Masson-Angers. A mobile team based in Ottawa covers both sectors; because of the distance, please confirm the travel rule when you book.

Access and booking notes

  • Rural addresses: tell us if the driveway is long, unpaved or gated, and keep it plowed in winter
  • Older Buckingham houses and plexes: measure the basement stairwell if a machine may need to come out
  • Private wells: tell us when booking if you are on a well and have noticed scale or staining
  • Winter: Gatineau's overnight parking rules apply in the urbanised parts; a driveway spot for the technician helps

Questions from Buckingham and Masson-Angers

Is there a travel charge for Buckingham or Masson-Angers?

Any travel surcharge for an outlying address is stated when you book, never added afterwards. Ask when you book and we tell you before you commit. The $89 diagnostic and the waiver on repair apply as everywhere else.

Do you go to L'Ange-Gardien, Val-des-Monts or Thurso?

Case by case: Any travel surcharge for an outlying address is stated when you book, never added afterwards. Call with the address and we tell you plainly.

Le service est-il offert en français?

Oui, en français ou en anglais, à votre choix. L'évaluation écrite exigée par la Loi sur la protection du consommateur est notre rapport écrit remis après le diagnostic.

I'm on a well and my dishwasher elements scale up. Is it worth repairing?

Often yes, but the scale comes back unless the water is treated. We tell you in the finding whether the water is the likely cause so you can decide about treatment before spending on the same part twice.

Sources

Reviewed 2026-09-24.

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