Stove and range repair in Ottawa and Gatineau
RepairWell repairs stoves and ranges in homes and businesses across Ottawa and Gatineau. A technician comes to you, diagnoses the fault ($89 + tax for an electric home appliance, $129 + tax for a gas appliance, a business or a Thermador, Miele, Viking, Wolf or Fisher & Paykel model; waived when you proceed with the repair) and gives you the finding in writing before any work.
A range is two appliances in one cabinet, and the top half fails differently from the bottom. On the cooktop side it is burners that won't light or elements that won't heat; on the oven side it is elements, igniters and sensors. RepairWell repairs both, in the same visit where possible, and separates the two in the written finding so you can see what each costs.
We repair freestanding and slide-in ranges, electric coil and smooth-top, gas and dual-fuel, in Ottawa and Gatineau homes and rental units. Gas is common in newer Ottawa suburbs and in older Gatineau homes with propane; we diagnose gas ranges, gas-side work is done by licensed gas technicians, and the only gas-related checks we suggest at home are cleaning and seating the burner caps.
Pick a preferred day and arrival window online; we confirm by email once a technician is assigned.
- $89 + tax diagnostic ($129 + tax gas, commercial or high-end brands), waived with repair
- Written finding
- 90-day warranty on parts replaced
- Insured
- English & French
Stove & range problems we fix
Pick the symptom for safe checks you can do first, or book and tell us what it's doing.
- Gas burner clicks but won't light
- All burners clicking continuously, even when off
- One electric element won't heat
- Oven won't heat
- Oven temperature is wrong or uneven
- Weak, yellow or uneven flame on a gas burner
- Element stays on full no matter the setting
- Display dead, or an error code
- Electric stove burner not heating
- Smell of gas near an appliance
Types and configurations we service
- Electric coil ranges — Plug-in surface elements, receptacles and infinite switches; the simplest range to repair.
- Electric smooth-top (radiant) ranges — Radiant elements under glass, limiter switches and touch controls; a cracked top is the expensive fault.
- Gas ranges — Sealed burners with spark igniters, a spark module, and an oven with a hot-surface igniter; gas-side work by licensed gas technicians.
- Dual-fuel ranges — Gas cooktop with an electric oven; two systems to check, and both may be on the same visit.
- Slide-in and professional-style ranges — Heavier, tighter fit and more expensive parts; access to the back takes longer.
Parts we commonly test and replace
- surface burners, caps and spark igniters (gas)
- spark module and gas valves (technician-only)
- coil or radiant elements and infinite switches
- glass cooktop and limiter switches
- oven elements or oven igniter and burner
- oven temperature sensor and control board
- door, gasket and hinges
- terminal block, power cord and anti-tip bracket
Repairs a technician may recommend
- Replace the spark igniter, spark module or burner head on a gas cooktop (by licensed gas technicians)
- Replace the oven igniter and inspect the oven burner and safety valve (by licensed gas technicians)
- Replace a surface element, element receptacle or infinite switch
- Replace a radiant element or limiter on a smooth-top, or the glass top itself where it is cracked
- Replace the bake or broil element, oven sensor or door gasket
- Replace the electronic oven control, relay board, knobs or touch panel
- Replace the terminal block or power cord where heat damage is found
- Replace the anti-tip bracket and level the range where it was never fitted
Possible causes behind the symptoms
These are possibilities, not a diagnosis. The technician confirms the cause on site and writes it down before any repair.
A burner cap sitting off-centre or ports clogged with boil-over, which Frigidaire lists as the first things to check when a gas burner won't light
A spark igniter electrode that is wet, cracked or coated, or a spark module that has failed
A gas oven igniter that glows but has weakened below the current needed to open the safety valve
A surface element, its receptacle or the infinite switch behind the knob on a coil range
A radiant element or the limiter switch under the glass on a smooth-top
A failed oven temperature sensor or bake element
A relay board or electronic control that no longer switches power to the elements or igniters
One leg of the 240 V supply missing, so the clock works and the elements don't; or, on a gas range, no power to the 120 V outlet behind it
Safe checks before you book
- On a gas burner that won't light, lift the cap and burner head when cold, wash them, dry thoroughly and reseat the cap level; moisture from cleaning often causes clicking
- Check that the knob is turned to the lite position and held until the burner catches, as Frigidaire's guide describes
- On a coil range, press the safety switch in the centre of the element and make sure it springs back; swap two same-size coils to see whether the fault moves with the element
- Check the display for control lock, delay start or Sabbath mode
- Reset the double breaker fully off and on; on a gas range, test the outlet behind it with a lamp (the igniters need 120 V)
- Unplug or switch off at the breaker for 30 seconds to reset the electronic control
Stop using it if
- Any smell of gas: turn the burners off, don't operate switches, open windows and call the gas utility from outside
- A burner that lights with a delayed pop or a large yellow flame, which can mean a gas-air problem
- An element that glows with the knob off, or a coil that sparks at the receptacle
- A cracked glass cooktop with liquid getting under it: stop using that zone
- Smoke or scorching behind the control panel
Never work on gas lines, wiring, refrigerant or microwave components yourself.
Stove & range repairs we've done
Real photos from RepairWell jobs. No stock images.
What to expect during diagnosis and repair
The technician checks the cooktop and oven separately. On a gas range the technician watches each burner light, checks the flame shape, and tests the spark module and igniters; the oven igniter is timed and measured. On an electric range the elements, switches and receptacles are metered, and the oven is run through a temperature cycle. Nothing on the gas side is opened by anyone else. You get a written finding listing cooktop and oven items separately with a combined total, before any repair starts. Igniters, elements, switches and sensors are frequently on the truck; glass tops, control boards and burner assemblies for professional-style ranges are ordered.
Gas models are repaired by licensed gas technicians: see gas appliance repair. Running a restaurant, office or other business? See commercial appliance repair and commercial kitchen equipment repair ($129 + tax diagnostic for any commercial appliance).
Thermador, Wolf or Viking range? Diagnostics for Thermador, Miele, Viking, Wolf and Fisher & Paykel appliances are $129 + tax, gas or electric, waived when you proceed with the repair. See high-end appliance repair for how these visits, parts and quotes work.
Repair or replace?
Because a range is two systems, the decision depends on how many things are wrong. A single igniter, element, switch or sensor is a straightforward repair on almost any range. A cracked glass top, an expensive control board, or oven and cooktop faults together on a builder-grade electric range can add up to a large share of a new one, and the finding will show that side by side. Gas and dual-fuel ranges, slide-ins and professional-style ranges lean toward repair because they cost more to replace and their parts are generally serviceable for longer.
Our repair-versus-replacement method →
What moves the price
The diagnostic visit is $89 + tax, waived when you proceed with the repair, and the quote is given on the spot. Electric models $89 + tax; gas models, and Thermador, Miele, Viking, Wolf and Fisher & Paykel models, $129 + tax. Businesses: $129 + tax for any commercial appliance.
- Cooktop-only, oven-only or both in one visit
- Gas-side components replaced by licensed gas technicians
- Glass cooktop replacement is a large part cost
- Slide-in and professional-style ranges take longer to move and open
- Control boards and burner assemblies ordered by model
- Second appliance diagnosed on the same visit: $45
How the fee works → · Preparing for the visit → · Stove & range repair cost in Ottawa →
Serving
Ottawa (central), Downtown Ottawa, Centretown, The Glebe, Nepean, Kanata, Stittsville, Barrhaven, Orléans, Gloucester, Manotick and Riverside South, Gatineau (secteur Gatineau), Hull, Aylmer, Buckingham and Masson-Angers, Chelsea and Cantley, Rural Ottawa (Carp, Richmond, Greely, Navan, Cumberland), Kemptville, Carleton Place.
York Region: Aurora, Newmarket, King City, Richmond Hill and everywhere within 40 km of Aurora (York pricing on those pages).
Stove & range brands we service
GE
Whirlpool
Frigidaire
Samsung
LG
KitchenAidMaytag
Bosch
Electrolux
Kenmore
JennAirAmanaInglis
Fisher & PaykelIndependent service; manufacturer names and logos identify the brands we service and imply no affiliation.
Stove & range repair questions
Straight answers before you book. Anything else, call or text (613) 880-3013.
One burner keeps clicking and won't light. Is that dangerous?
Continuous clicking is usually a wet or dirty igniter, a misplaced cap, or a spark module fault. It isn't normally dangerous if the burner isn't leaking gas, but if you smell gas, turn everything off and follow the gas-smell steps above. Cleaning the burner and cap is the one safe check to try.
Who works on gas ranges?
We diagnose and repair the range. Burner, igniter, valve and gas-connection work is done by RepairWell's own licensed gas technicians or a registered gas contractor we work with, depending on the job.
Can you convert my range from natural gas to propane?
Yes, where the manufacturer supplies a conversion kit for your model; licensed gas technicians do the conversion and test for leaks. The written quote comes first.
The oven works but the smooth-top elements don't. Same problem?
Usually not. On an electric range the cooktop elements have their own switches and, on many models, a separate limiter under the glass. The technician checks the cooktop circuit on its own.
Do you install ranges?
Yes, electric ranges: $189 per appliance where the existing connections are in place and correct; anything extra is quoted before we start. On a gas range, the gas connection is made by licensed gas technicians and we complete the rest; see range, cooktop and wall-oven installation.
Why is the flame yellow instead of blue?
A yellow, lifting or sooty flame can mean a blocked port, a cap off-centre, or an air-gas mixture problem. Clean and reseat the cap; if the flame is still yellow, book a visit and don't try to adjust anything on the burner.
Is a 20-year-old coil range worth fixing?
Very often yes. Elements, switches and receptacles are inexpensive and these ranges are simple. If the oven control fails and the part is no longer made, that changes the answer, and we'll say so.
Sources
Sources checked 2026-09-24.
From the repair blog
Repair stories and guides, with real photos from our work.
Book a stove & range diagnostic
Tell us the symptom and your postal code. You'll get a confirmed window, then a written finding before any repair.
Pick a preferred day and arrival window online; we confirm by email once a technician is assigned.
- $89 + tax diagnostic$129 + tax for gas or commercial appliances and for Thermador, Miele, Viking, Wolf or Fisher & Paykel; waived when you proceed with the repair
- Written finding on every visitCause, price and our repair-or-replace verdict
- 90-day warrantyOn parts replaced; labour depends on the work done