KitchenAid dishwasher repair and error codes
RepairWell repairs KitchenAid dishwashers in Ottawa and Gatineau as an independent service, not as a KitchenAid authorized servicer. If your dishwasher is still under KitchenAid's warranty, contact KitchenAid Canada first. Below is what KitchenAid's own product-help pages say its dishwasher codes and warning lights mean, with the owner checks KitchenAid lists.
Many KitchenAid dishwashers have no numeric display on the front. They report a fault by flashing a light in a counted pattern, and KitchenAid's help pages name each code by that count: 9 pause 1, 8 pause 4 and so on. KitchenAid models also carry features that change how a problem looks: a two-part filter system the owner cleans, a Sani Rinse option with its own warning light, and on some models an automatic door that opens about 4 in (10 cm) at the end of the cycle to help drying.
RepairWell is an independent repair service and is not affiliated with or authorized by KitchenAid.
KitchenAid dishwasher error codes
The table uses KitchenAid's product-help site, which links to service in the United States and Canada. Where KitchenAid publishes a flash pattern for a code, we give both the pattern and the display code. KitchenAid says exact codes vary by model, so check your owner's manual or control guide before acting. KitchenAid and Whirlpool are both Whirlpool Corporation brands, and KitchenAid's code pages use the same codes and wording as Whirlpool's; our Whirlpool dishwasher page has the Whirlpool side.
How to count the flashes. KitchenAid says a flashing Clean light usually means an error code. Count the first burst of flashes (the F number), then a short pause of about 1 to 2 seconds, then the second burst (the E number), then a longer pause of about 5 seconds before it repeats. Power reset: unplug the dishwasher for 30 seconds, or switch off its breaker for 30 seconds if it is hard-wired.
| Code | What KitchenAid says it means | Checks KitchenAid lists for owners | When to book | Source |
|---|---|---|---|---|
| 9 pause 1 (F9E1) | Long drain: the dishwasher is not draining. |
| Book if the tub still holds water once the filter, hose and disposer are clear. | KitchenAid product help |
| F9E2 | Drain motor error. | Clear any clog in the disposer and sink drain and straighten the drain hose. If the dishwasher is newly installed, have the installer confirm the disposer knockout plug is out and the hose runs on the correct side, inside the frame. Then reset the power. | KitchenAid says to schedule service if it returns; book then. | KitchenAid product help |
| 8 pause 1 (F8E1 or H2O) | Water is not being detected. | Open the dishwasher's water valve under the sink fully and straighten the supply hose. When the supply is sorted, press Start; KitchenAid says the dishwasher will attempt to fill and pick up the cycle again. | Book if the valve is open, the hose is straight and the dishwasher still does not fill. | KitchenAid product help |
| 8 pause 4 (F8E4) | Water has collected in the drip tray beneath the tub. | If a professional installed the dishwasher, KitchenAid's steps are: turn off the water supply, press Cancel once to stop the alarm, and leave the power on and the door closed while the drain sequence runs; the dishwasher will not operate. KitchenAid's other checks, the float switch connector, the water connections and emptying the drip tray, are under the dishwasher next to its wiring, and we handle them at the visit. | Book the same day and keep the water off until the leak is traced. | KitchenAid product help |
| 8 pause 5 (F8E5) | The fill valve may be stuck open. | Shut the water supply to the dishwasher if you can reach it, press Cancel once, close the door and leave the power on. KitchenAid says to cut the power only if you cannot shut off the water. | Book immediately, with the water supply left off. | KitchenAid product help |
| F6E3 | Too many suds in the tub. KitchenAid says the dishwasher may not operate properly or may not fill when its sensing system detects suds. | Scoop the suds out with a plastic cup. With the dishes out, pour 2 to 3 tablespoons (30 to 45 ml) of vegetable oil into the bottom of the tub and run a full cycle with no detergent; then run another full cycle with detergent and no dishes. KitchenAid names the usual sources: laundry detergent, hand soap or hand dishwashing liquid, a rinse aid cap left off, or too much dishwasher detergent. | Book if suds return with correctly dosed dishwasher detergent. | KitchenAid product help |
| F4E2 or F4E3 | A heating system error (F4E2) or heating error (F4E3). | KitchenAid lists one owner step for both: a 30-second power reset. | Book if either code comes back after the reset. | KitchenAid product help |
| F3E2 | A thermistor or OWI sensor error (KitchenAid's wording). | A 30-second power reset is the only owner step. | Book if F3E2 returns. | KitchenAid product help |
| F7E2 | Wash motor error. | A 30-second power reset is the only owner step. | KitchenAid says to schedule service if it returns; book then. | KitchenAid product help |
| 1 pause 1 (F1E1) or 6 pause 1 (F6E1) | Control module error (F1E1), or a user interface and main control error (F6E1). | Unplug the dishwasher for 30 seconds, or switch off its breaker if it is hard-wired, then restore power. | Book if either pattern returns after the reset. | KitchenAid product help |
| F1E2, F2E1 or F2E2 | Main control communication error (F1E2 and F2E2), or a stuck key or console error (F2E1). | A 30-second power reset is KitchenAid's only owner step for each. | Book if the code returns after the reset. | KitchenAid product help |
| 10 pause 5 (FAE5 or F10E5) | Diverter leak. | Check under the dishwasher for leaks and make sure the water connections you can see are secure. Press Cancel twice and try a new cycle. | Book if the code returns, or at once if water is on the floor. | KitchenAid product help |
| FAE4 or F10E4 | Diverter valve error. | A 30-second power reset. | Book if the code returns after the reset. | KitchenAid product help |
| Sani (Sanitize) light flashing | The dishwasher detected that the temperature needed for sanitizing was not reached, so the load was not sanitized. | Run the kitchen hot tap for about 30 seconds and check that the water reaches the minimum of 120°F (49°C) given in the owner's manual. Opening the door during the cycle, or a power interruption, can let heat escape so the temperature is not met. If the light keeps flashing, KitchenAid suggests a power reset. | Book if the Sani light keeps flashing with hot water at the tap and the door kept shut. | KitchenAid product help |
| Control Lock light flashing three times | Not a fault: a button was pressed while the controls are locked. | Press and hold the Control Lock button for about 3 seconds to unlock. If that does not work, KitchenAid says the dishwasher may be in Sleep mode: press Start/Resume or Cancel, or open and close the door. Your control guide has the steps for your model. | Book only if the controls stay locked after following the manual. | KitchenAid product help |
A code tells you what the control board measured, not which part failed. Tell us the code when you book; it shortens the diagnosis. How to read any error code →
Symptom guides for KitchenAid dishwashers
Finding the model and serial number
KitchenAid's product-help page lists the model and serial label of a built-in dishwasher on the left side of the tub frame, visible when the door is open. On a double-drawer dishwasher it is on the right side of the top drawer. Photograph the whole label and send it with your booking. The model number decides which control guide, and therefore which code list and flash patterns, apply to your dishwasher.
What's specific to KitchenAid dishwashers
The filter system. KitchenAid describes two parts: an upper filter assembly that keeps oversized items and very fine particles out of the pump, and a lower filter that stops food being recirculated onto the dishes. To clean them, turn the upper assembly a quarter turn counterclockwise and lift it out, then take the lower filter by its circular opening, lift it slightly and pull it forward. Rinse under running water, using a soft brush for hard-water deposits and never a wire brush or scouring pad. KitchenAid suggests cleaning about once a month, or every two weeks if you run the dishwasher daily, and warns not to run it without the filters in place: if the upper assembly turns freely, it is not locked.
Drain loop and air gap. KitchenAid says the drain hose loop should be at least 20 in (about 51 cm) above the floor, and that an air gap should be used if it is lower. The high point stops dirty water from the sink flowing back into the dishwasher and prevents siphoning. KitchenAid's own way of checking involves pulling the dishwasher out with the power off; we do that at the visit. Dishwasher installation covers new hookups.
Hot water. KitchenAid says its dishwashers perform best with incoming water at 120°F (49°C). Cooler water can leave soil and cloudy glasses, and on models with an internal heater it lengthens the cycle while the dishwasher heats the water. KitchenAid's owner steps: set the water heater to at least 120°F, make sure the dishwasher is connected to the hot water line with its valve fully open, and run the kitchen tap until hot before you start. A failed heating element or temperature sensor, KitchenAid notes, can also stop the water reaching temperature; that is a technician diagnosis.
Drying and the automatic door. On models with the automatic door-open feature, KitchenAid says the door opens about 4 in (10 cm) after the dry cycle ends to release vapour. If it does not open, check that the Extended Dry option was selected and that the feature has not been switched off in the settings sub-menu, reached by holding Hi Temp for 5 seconds; o1 means on and o0 off. KitchenAid also says plastics dry poorly because droplets cling to them, and that rinse aid helps water drain off the dishes.
What KitchenAid says is for a technician. KitchenAid's not-draining guide says to switch the power off at the breaker before working on a dishwasher that holds water, and not to use drain-opening chemicals in it. It links a steady hum with no water moving to a jammed pump impeller, grinding to hard debris such as glass in the pump, and no pump sound at all to an electrical or control issue. Those are for the visit.
Recalls and notices
We found no Health Canada recall of KitchenAid dishwashers when this page was reviewed. On 25 September 2026 we searched the Government of Canada Recalls and safety alerts database, including its open-data export current to 24 September 2026. KitchenAid products do appear there, but for other appliances: a February 2018 Whirlpool Corporation recall of certain KitchenAid 1.7 L electric kettles for a burn hazard (recall notice), and an August 2019 recall of certain Whirlpool, KitchenAid and JennAir electric radiant cooktops for a fire hazard (recall notice). Neither covers dishwashers.
A recall is a formal safety action published by Health Canada with the manufacturer. A service bulletin is a manufacturer's repair note for technicians, and a complaint is an owner's report; neither is a recall. If you have a safety concern about your dishwasher, search recalls-rappels.canada.ca with its model number.
When to book
Book the same day for 8 pause 4 or 8 pause 5, or for any water on the floor, and keep the water supply to the dishwasher off until the visit. For 9 pause 1, 8 pause 1 and a flashing Sani light, work through KitchenAid's checks first and book if the pattern returns. For control, heating, sensor, motor and diverter codes, one 30-second power reset is the owner's step; book if it comes back. Tell us the flash count or display code and the model number. The diagnostic is $89 plus tax, waived when you go ahead with the repair, with a written finding and quote before any work.
KitchenAid dishwasher questions
What does it mean when the Clean light blinks on my KitchenAid dishwasher?
KitchenAid says a flashing Clean light usually means an error code. Count the first set of flashes, then the second set after a short pause; those give the F and E numbers. Look the pattern up in the table above before resetting anything.
My KitchenAid dishwasher flashes 9 times, then once. What does that mean?
That is 9 pause 1, which KitchenAid lists as F9E1, a long drain. Clean the filter, run the disposer, straighten the drain hose and check the knockout plug on a new disposer. If water still stays in the tub, book a visit.
Why is the Sani light flashing on my KitchenAid dishwasher?
KitchenAid says the dishwasher did not reach the temperature needed to sanitize, so the dishes were not sanitized. Check that the hot water at the kitchen tap reaches 120°F (49°C) and avoid opening the door mid-cycle. If it keeps happening with hot water, book service.
Why doesn't my KitchenAid dishwasher door open automatically at the end of the cycle?
On models with the feature, KitchenAid says to check that Extended Dry was selected and that the door-open setting has not been turned off in the settings sub-menu. The menu is reached by holding Hi Temp for 5 seconds; o1 is on and o0 is off. If the setting is on and the door still does not open, book a visit.
How often should I clean a KitchenAid dishwasher filter?
KitchenAid suggests about once a month, or every two weeks if you run the dishwasher daily. Dirty dishes, odours or a gritty feel are signs it is due. Make sure the upper filter assembly is locked back in; if it turns freely, it is not.
Are you a KitchenAid authorized service company?
No. RepairWell is independent and not authorized by KitchenAid or Whirlpool Corporation. Warranty repairs go through KitchenAid Canada.
Other brand guides for this appliance
Sources
- KitchenAid product help: Reading and understanding KitchenAid dishwasher error codes
- KitchenAid product help: Clean light flashing (dishwasher)
- KitchenAid product help: 9 pause 1 error code, F9E1 (dishwasher)
- KitchenAid product help: F9E2 (dishwasher)
- KitchenAid product help: 8 pause 1 error code, F8E1 or H2O (dishwasher)
- KitchenAid product help: 8 pause 4 error code, F8E4 (dishwasher)
- KitchenAid product help: 8 pause 5 error code, F8E5 (dishwasher)
- KitchenAid product help: F6E3 (dishwasher)
- KitchenAid product help: F4E2 (dishwasher)
- KitchenAid product help: F4E3 (dishwasher)
- KitchenAid product help: F3E2 (dishwasher)
- KitchenAid product help: F7E2 (dishwasher)
- KitchenAid product help: 1 pause 1 error code, F1E1 (dishwasher)
- KitchenAid product help: 6 pause 1 error code, F6E1 (dishwasher)
- KitchenAid product help: F1E2 (dishwasher)
- KitchenAid product help: F2E1 (dishwasher)
- KitchenAid product help: F2E2 (dishwasher)
- KitchenAid product help: 10 pause 5 error code, FAE5 or F10E5 (dishwasher)
- KitchenAid product help: FAE4 or F10E4 (dishwasher)
- KitchenAid product help: Sanitize light flashing (dishwasher)
- KitchenAid product help: Control light flashing (dishwasher)
- KitchenAid product help: KitchenAid dishwasher filter cleaning
- KitchenAid product help: How to check the drain loop on a KitchenAid dishwasher
- KitchenAid product help: KitchenAid dishwasher not draining
- KitchenAid product help: Troubleshooting KitchenAid dishwasher water temperature
- KitchenAid product help: Using the auto door open dry feature
- KitchenAid product help: Automatic door not opening (dishwasher)
- KitchenAid product help: Maximizing drying performance in your KitchenAid dishwasher
- KitchenAid product help: Where is my model and serial number located?
- Whirlpool Corporation: Our brand portfolio
- Government of Canada: Recalls and safety alerts (search and open data)
- Health Canada: Whirlpool Corporation recalls KitchenAid electric kettles (20 February 2018)
- Health Canada: Whirlpool, KitchenAid and JennAir electric radiant heat cooktops recalled due to potential fire hazard (28 August 2019)
Sources checked 2026-09-24.
Book KitchenAid dishwasher repair
Tell us the model number and the code or symptom. We confirm the window before we come.
Online booking is a request. We confirm the appointment by text or phone within 1 business hour.
- $89 diagnosticWaived when you go ahead with the repair
- Written finding on every visitCause, price and our repair-or-replace verdict
- 90-day warrantyOn labour and the parts we install