Commercial oven repair in Ottawa and Gatineau
We repair convection, combi, deck, pizza, conveyor and range ovens, gas or electric, in restaurants, bakeries, pizzerias, cafeterias and institutional kitchens. Diagnostic: $129 + tax, waived when you proceed with the repair.
Commercial ovens fail in a few predictable ways: they do not heat, they heat unevenly, they overshoot or never reach temperature, or the fan stops. On gas ovens the usual causes are an igniter, flame sensor, pilot or safety valve; on electric ovens an element, contactor or relay; on both, a thermostat, probe, door switch or control board.
Gas work (burners, pilots, igniters, valves, thermocouples and gas connections) is done by RepairWell's own licensed gas technicians or a registered gas contractor we work with, depending on the job. You get the finding and the price in writing before any repair.
Equipment we repair
- Convection ovens. Full- and half-size, gas or electric, single or double stack.
- Combi ovens. Steam generator, boiler or boilerless, fans, probes and controls (descaling and steam faults are common).
- Deck and pizza ovens. Gas and electric deck ovens and pizza ovens: burners, elements, thermostats and stones' heating.
- Conveyor ovens. Belt drive, burners or elements, blowers and controls.
- Range ovens. The oven under a commercial range: pilots, burners, thermostats and safety valves.
Problems we fix, and what can cause them
These are possibilities, not a diagnosis. The technician confirms the cause on site and writes it down before any repair.
| Symptom | Possible causes |
|---|---|
| Oven not heating | Gas: igniter, flame sensor, pilot, thermocouple or safety valve. Electric: element, contactor, high limit. Both: thermostat or control. |
| Uneven baking or hot spots | Convection fan motor or blade, a failed element in one bank, door gasket, burner flame problem. |
| Wrong temperature or overshooting | Thermostat or probe out of calibration, control board, stuck contactor or relay. |
| Convection fan not running or noisy | Fan motor, bearings, door switch, motor relay or capacitor. |
| Combi steam not working | Scale in the steam generator or boiler, water valve, level probes, steam heater. |
| Pilot will not stay lit | Thermocouple, pilot assembly or safety valve (gas technician work). |
| Error code or dead display | Sensor, door switch, control board or power supply fault. |
| Conveyor belt not moving | Drive motor, speed control, chain or bearings. |
Parts we test and replace
- igniters, flame sensors, pilots and thermocouples
- gas safety valves and burners (gas technicians)
- heating elements and high limits
- thermostats, probes and control boards
- convection fan motors, blades and capacitors
- contactors and relays
- door gaskets, hinges and switches
- steam generator elements, level probes and water valves
- conveyor motors and speed controls
Repairs a technician may recommend
- Replace the igniter, flame sensor or thermocouple
- Replace a gas safety valve or service a burner (gas technicians)
- Replace an element or high-limit thermostat
- Replace or calibrate the thermostat or temperature probe
- Replace the convection fan motor or blade
- Replace a contactor, relay or control board
- Descale and repair a combi oven steam system
- Replace door gaskets, hinges or switches
- Repair a conveyor drive
Gas work (burners, pilots, igniters, valves, thermocouples and gas connections) is done by RepairWell's own licensed gas technicians or a registered gas contractor we work with, depending on the job. See gas appliance repair. If you smell gas, leave the building and call 911 or your gas utility from outside first.
Safe checks before you call
- Check the breaker or the gas supply valve position without touching any fittings
- Make sure the door closes fully; many ovens will not heat or run the fan with the door switch open
- Note any error code before you call
- Check that nothing is blocking the convection fan inside the cavity
Stop using it if
- Any smell of gas: leave the building and call 911 or your gas utility from outside first
- Flames outside the burner area or a yellow, lazy flame
- A burning electrical smell or a breaker that keeps tripping
Never work on gas lines, wiring or refrigerant yourself.
What to expect at the visit
The technician confirms the fault with the oven running, checks ignition or elements, the thermostat and probe against a separate thermometer, the fan and the door switch, then the controls. Gas-side work is done by licensed gas technicians. You get a written finding and price before any repair.
Repair or replace?
Igniters, elements, thermostats, fans and contactors are routine repairs and almost always worth doing. A corroded cavity, a failed combi steam generator on an older unit or a discontinued control board are the cases to weigh, and the finding gives you the numbers.
What moves the price
- Diagnostic: $129 + tax, waived when you proceed with the repair. Written finding and quote before any work.
- Gas versus electric (gas-side work by licensed gas technicians)
- Igniter or element versus control board
- Combi descaling and steam-system work
- Part on the truck or ordered
Warranty: 90 days on parts replaced; labour coverage depends on the work done. Emergency service runs 6 pm to midnight: a $169 + tax emergency call within 35 km; beyond 35 km extra travel is quoted from your address. Emergency repairs are quoted on site and cost more than regular repairs.
Questions
Do you repair gas ovens?
Yes. Gas work (burners, pilots, igniters, valves, thermocouples and gas connections) is done by RepairWell's own licensed gas technicians or a registered gas contractor we work with, depending on the job.
My convection oven bakes darker on one side. Is that a repair?
Often. A slow or failed fan, a weak element in one bank or a door that does not seal are common causes; the technician confirms which with a thermometer test.
Do you repair combi ovens?
Yes, including descaling and steam-generator faults. Tell us the model when you book so the technician comes prepared.
What does the visit cost?
The diagnostic is $129 + tax for any commercial appliance, gas or electric, waived when you proceed with the repair.
Related commercial repairs
Equipment down?
Call with the equipment type and the symptom, or book online. You get a written finding and the price before any repair.
Pick a preferred day and arrival window online; we confirm by email once a technician is assigned.
- $129 + tax diagnosticAny commercial appliance, gas or electric; waived when you proceed with the repair
- Written finding on every visitCause, price and our repair-or-replace verdict
- 90-day warrantyOn parts replaced; labour depends on the work done