Book online

Request a service visit

Six fields, about a minute. This sends a request; we confirm a real appointment window by text or phone within 1 business hour. No account needed.

1. What's wrong

AppliancePlease choose the appliance.

How urgent?

What is it doing?Please describe the symptom in a sentence or two.

2. Where and how to reach you

Postal code So we can confirm coveragePlease enter a valid Canadian postal code.

NamePlease enter your name.

Mobile number We confirm by text or callPlease enter a phone number we can reach you on.

Email For the acknowledgment and the written findingPlease enter a valid email.

Add details Optional, but it helps us bring the right part: brand, model, error code, address, preferred time, photo

Brand

Error code on the display

Model number On a label inside the door or on the back. Where to find it

Serial number

This is a…

Still under the manufacturer's warranty?

Street address

Unit / apartment

City / area

Preferred date

Preferred arrival window Preferred, not reserved

Access or parking notes

Photo of the model label or the problem JPG/PNG/HEIC up to 8 MBPlease choose an image under 8 MB.

Please confirm you've read the fee rule.

Your details are used only to schedule and document this visit. If you're unsure whether it went through, call us rather than sending it again.

Prefer to call or text?

(613) 880-3013
Photos of the model sticker and the problem help.

Hours: Mon–Fri 7 am–9 pm; Sat–Sun 8 am–6 pm

What happens next

You get an acknowledgment email with a booking reference (a request, not yet an appointment).
A dispatcher replies with the next available window and confirms it with you.
The technician texts when on the way.
You get the written finding and quote before any repair.

The fee rule

$89 for the diagnostic and written finding, waived when you repair with us. Details.