Book online

Request a service visit

About two minutes. This sends a request; we confirm a real appointment window by text or phone within 1 business hour during business hours. No account needed.

1. The appliance

Appliance typePlease choose the appliance.

ManufacturerPlease choose the brand, or "Not sure".

Model number Optional; on a label inside the door or on the back

Serial number Optional

Error code on the display Optional

This is a…

What is it doing?Please describe the symptom in a sentence or two.

2. Where and when

Service addressPlease enter the street address.

Unit / apartment If applicable

Postal codePlease enter a valid Canadian postal code.

City / areaPlease choose your area.

Preferred datePlease choose a preferred date.

Preferred arrival windowPlease choose a window.Preferred, not reserved: we confirm the actual window with you.

Urgency

Access or parking notes Optional: buzzer code, parking, pets, stairs

3. You

Full namePlease enter your name.

Mobile number We confirm by text or callPlease enter a phone number we can reach you on.

Email For the acknowledgment and the written findingPlease enter a valid email.

Photo of the model label or the problem Optional; JPG/PNG/HEIC up to 8 MBPlease choose an image under 8 MB.

Please confirm you've read the fee rule.

Your details are used only to schedule and document this visit. Sending twice by accident won't create two requests.

Prefer to call or text?

(613) 880-3013
Photos of the model sticker and the problem help.

Hours: Mon–Fri 7 am–9 pm; Sat–Sun 8 am–6 pm

What happens next

You get an acknowledgment email with a booking reference (a request, not yet an appointment).
A dispatcher replies with the next available window and confirms it with you.
The technician texts when on the way.
You get the written finding and quote before any repair.

The fee rule

$89 for the diagnostic and written finding, waived when you repair with us. Details.