Brand · independent service

Danby appliance repair

Danby is the Canadian compact-appliance brand, and Ottawa and Gatineau homes are full of them: bar fridges in basements and student rooms, apartment-size fridges in secondary suites and cottages up the Gatineau, wine coolers, chest freezers in garages, and portable dishwashers that roll up to the sink in older rentals. Most Danby calls are refrigeration, and the honest answer is sometimes that the unit is not worth the repair; we tell you at the $89 + tax visit and that is all you pay.

Danby has been Canadian-owned since 1947 and is headquartered in Guelph, Ontario. RepairWell is an independent repair service. We are not affiliated with, endorsed by or authorized by Danby. We diagnose for $89 + tax, waived when you proceed with the repair.

RepairWell is an independent repair service and is not affiliated with or authorized by Danby.

About Danby appliances

Danby describes itself as "founded in Montreal, Quebec and headquartered in Guelph, Ontario" and "Canadian owned since 1947," and as "one of North America's leading refrigeration and specialty appliance companies focused on small space living." Its Canadian main office is at 5070 Whitelaw Road in Guelph. The product range is compact refrigeration, freezers, wine and beverage coolers, portable and countertop dishwashers, apartment-size ranges and compact laundry.

For repair, Danby appliances are simple: most compact fridges and freezers use a mechanical thermostat, a start relay and a single compressor, and wine coolers are either thermoelectric (no compressor) or compressor-based, which changes what can be fixed. Danby's support site handles warranty and registration by model and serial number but does not publish a label locator.

Finding your Danby model and serial number

Danby's support and registration pages ask for the model and serial number but do not say where the label is. Check the owner's manual or send us a photo of the label. Look for a label with both a model number and a serial number.

General guide to model and serial labels →

Parts and compatibility

Danby parts are ordered by model number through Danby's Canadian parts channel. Thermostats, relays, fans, door gaskets and thermoelectric modules are generally obtainable for recent models; compressors and control boards for compact units can cost more than the unit is worth, and the written finding says so. Parts for older or discontinued Danby models may not be available. Being a Guelph company, Danby's Canadian parts supply is domestic, but we do not promise lead times.

Questions

Danby questions

Service areas: Ottawa (central), Downtown Ottawa, Centretown, The Glebe, Nepean, Kanata, Stittsville, Barrhaven, Orléans, Gloucester, Manotick and Riverside South, Gatineau (secteur Gatineau), Hull, Aylmer, Buckingham and Masson-Angers, Chelsea and Cantley, Rural Ottawa (Carp, Richmond, Greely, Navan, Cumberland), Kemptville, Carleton Place. York Region: Aurora, Newmarket, King City, Richmond Hill and everywhere within 40 km of Aurora (York pricing on those pages).

Is a Danby bar fridge worth repairing?

If the fault is a thermostat, fan, relay or door seal, often yes. If the compressor or sealed system has failed, usually not, and the $89 + tax finding will say so; that is all you pay.

Where is the model number on my Danby fridge or wine cooler?

Usually on a label on the back of the cabinet or on an inside wall of the compartment. Photograph the whole label; the model number typically starts with D.

Can you fix a thermoelectric wine cooler?

Sometimes. Thermoelectric coolers have a Peltier module and a fan instead of a compressor; fan and module faults are repairable when parts are available. The finding tells you whether it makes sense.

Do you repair portable dishwashers?

Yes. Portable and countertop Danby dishwashers are common in older Ottawa and Gatineau rentals. Common faults are the faucet adapter, drain pump and door latch.

Is Danby a Canadian company?

Yes. Danby says it has been Canadian-owned since 1947 and is headquartered in Guelph, Ontario.

Are you a Danby authorized servicer?

No. RepairWell is independent and not authorized by Danby. For in-warranty service, contact Danby's Canadian support.

Sources

Sources checked 2026-09-24.

Book Danby appliance repair

Tell us the appliance, the model number if you have it, and the symptom.

Pick a preferred day and arrival window online; we confirm by email once a technician is assigned.

  • $89 + tax diagnostic$129 + tax for gas or commercial appliances and for Thermador, Miele, Viking, Wolf or Fisher & Paykel; waived when you proceed with the repair
  • Written finding on every visitCause, price and our repair-or-replace verdict
  • 90-day warrantyOn parts replaced; labour depends on the work done